|  | Can I make changes to a guest listed on my reservation? Can you reissue my documents? I did not receive my transfer vouchers with my cruise documents. I have already received my documents, and I made changes to my air schedule. What do I do with my old tickets? I have not received my cruise documents and my sailing is less than two weeks away. What cruise documents will I receive? What forms of ID are required for minors? What is Royal Caribbean International's Age Policy? What travel documents and identification will I need? When will my cruise documents arrive? What is a Pre-Cruise address? Can I make changes to a guest listed on my reservation?
Names may be changed up to 24 hours prior to sailing provided one of the original names remains on the reservations.
Name changes will be subject to a $35 per guest fee if one of the following conditions exist:
 | Request is made less than 35 days prior to commencement of cruise vacation (inclusive of tours) | | Cruise Only documents have been issued | | Air Arrangements have been assigned and documents have been issued. Travel agents or guests should contact the Custom Air Desk for resolution of any incremental air charges encountered as a result of the change | | Pre/Post Hotel arrangements have been assigned to the reservation |
**Change fees are subject to change without notice. Can you reissue my documents?
Contact us if you would like us to reissue your documents. Please note, however, that a reissue fee may apply. I did not receive my transfer vouchers with my cruise documents.
If you did not receive your transfer vouchers with your travel documents, you will be on the manifest and greeted at your arrival airport by one of our representatives. I have already received my documents, and I made changes to my air schedule. What do I do with my old tickets?
If you have received your travel documents and have made changes to your air schedule, you must return your old air tickets in order to receive new ones. Please return them to: Royal Caribbean International & Celebrity Cruises
1050 Caribbean Way
Miami, FL 33132
ATTN: Air/Sea Department I have not received my cruise documents and my sailing is less than two weeks away.
If your scheduled departure date is less than two weeks away and: | Your reservation has been paid in full | | Your air arrangements have been confirmed | | All pre and post-packages have been cleared from wait lists | | All names on your reservation are correct |
Then you should contact your travel agent or Customer Service at (800) 398-9819. What cruise documents will I receive?
Guests in the same stateroom who share the same last name will receive one convenient Guest Ticket Booklet, unless they have booked their air transportation with us and are traveling to or from the cruise vacation separately. We will also be using e-tickets for airline transportation whenever possible to lessen the burden of returning air tickets for changes. You can download a PDF of a sample Guest Ticket Booklet and view it using Adobe® Acrobat 5.0 or higher. If you do not have Adobe Acrobat, download it now.
Please note: The downloadable Guest Ticket Booklet above is a sample only and may not represent current policy. What forms of ID are required for minors?
Before Leaving Home:
Please take a few minutes to familiarize yourself with the required travel documents you will be asked to provide prior to boarding the ship.
Caution: The requirements described below are either required by government regulations or reflect Royal Caribbean travel policies. They are subject to change without notice.
It is the sole responsibility of the guest to identify all travel documents and obtain and have available when necessary the appropriate valid travel documents such
as passports, visas, inoculation and family legal documents required for boarding and re-entry into the United States and other countries. The expiration of your passport must not occur within six (6) months of the scheduled termination date of your voyage.
Guests who do not possess the proper documentation may be prevented from boarding their flight or ship or from entering a country and may be subject to fines. If as a result of your lack of proper documentation, a fine or other cost is incurred by Royal Caribbean Cruises Ltd., you agree to indemnify Royal Caribbean Cruises Ltd. for such expenses. No refunds will be given to individuals who fail to bring proper documentation.
Important: Royal Caribbean domestic sailings are all sailings originating and ending in ports located in the U.S., Canada and Mexico including Panama Canal sailings. All other sailings are considered to be international sailings. These include itineraries in Europe, South America and Australia/New Zealand including re-positioning sailings originating or ending in their ports. U.S. citizens traveling on our international sailings are required to have valid passports.
Domestic Sailing Requirements:
U.S. Citizen Passport Requirement
Air Travel
Beginning January 23, 2010, ALL persons, including U.S. citizens, traveling by air between the United States and Canada, Mexico, Central and South America, the Caribbean and Bermuda will be required to present a valid passport to enter (or re-enter) the United States.
U.S. lawful permanent residents will continue to be able to use their Alien Registration Card (Form I-551) issued by the Department of Homeland Security or other valid evidence of permanent residence status to apply for entry to the United States.
Cruise Travel
As early as January 1, 2010, subject to U.S. Government amendment, ALL persons, including U.S. citizens, traveling between the United States and Canada, Mexico, Central and South America, the Caribbean, and Bermuda may be required to present a valid passport or other documents as determined by the Department of Homeland Security.
Until that time, the following travel document requirements apply:
International Travel | A valid passport is required; visas are required where they apply. This includes Europe, Asia, Central and South America. |
Domestic Travel | For domestic travel which includes: the Bahamas, Bermuda, Canada, the Caribbean and Mexico, a passport (valid or expired) is highly recommended. | | In the absence of a passport, a birth certificate (original or a certified copy), plus a picture ID card issued by a federal, state or local government agency is required. | | A voter registration card or Social Security Card are not considered to be proof of citizenship. | | Children under 16 years of age do not require a picture ID. |
OUR RECOMMENDATION
Royal Caribbean International strongly recommends that all guests travel with a valid passport during their cruise. This greatly assists guests who may need to fly out of the United States to meet their ship at the next available port should they miss their scheduled embarkation in a U.S. port; guests entering the U.S. at the end of their cruise; and guests needing to fly to the U.S. before their cruise ends, because of medical, family, personal or business emergencies, missing a ship's departure from a port of call, involuntary disembarkation from a ship due to misconduct, or other reasons.
Guests who cruise just prior to or after January 23, 2010, who need to fly to the United States before their cruise ends will likely experience significant delays and complications related to booking airline tickets and entering the United States if they do not have a valid U.S. passport with them.
For additional passport information visit www.travel.state.gov. Or if you prefer, contact Passport Express at www.passportservices.com/rci for applications and assistance. What is Royal Caribbean International's Age Policy?
No guest under the age of twenty-one (21) will be reserved in a stateroom unless accompanied by an adult twenty-one (21) years of age, or older. This age limit will be waived for minor children sailing with their parents or guardians in adjacent staterooms or under-aged married couples (proof of marriage is required). Royal Caribbean International reserves the right to ask for proof of age. Royal Caribbean International's age policy for gambling and consumption of alcoholic beverages is as follows: Please note: An individual's age on the date of sailing determines his or her status for the entire cruise vacation.
ALCOHOL POLICY
| Effective as of all sailings commencing on or after July 28, 2006, the minimum drinking age for all alcoholic beverages on all Royal Caribbean International ships is 21.
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| | However, on cruises departing from European and South American countries, where the legal drinking age is typically lower than 21, a parent who is sailing with his or her son(s) and/or daughter(s) who is between the ages of 18 to 20, may sign a waiver allowing the 18 to 20 year old to consume alcoholic beverages.
| | | The 18- to 20 year-old must agree to comply with Royal Caribbean's policies, including among other things, agreeing to not provide alcoholic beverages to any other person, regardless of age. Restrictions apply, and this policy is subject to change without notice.
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| | | Guests are not allowed to bring alcoholic beverages onboard for consumption or any other use. Alcoholic beverages that are purchased in ports of call or from onboard shops will be stored by the ship and delivered to guest staterooms on the last day of the sailing. Security may inspect containers (water bottles, soda bottles, mouthwash, luggage etc.) and will dispose of containers holding alcohol. Royal Caribbean's Guest Vacation Policy may be enforced, up to and including disembarkation, if a guest violates any alcohol policy. Guests under the age of 21 will not have alcohol returned to them.
| | Guests who violate any alcohol policies, (over consume, provide alcohol to people under age 21, demonstrate irresponsible behavior, or attempt to conceal alcoholic items at security and or luggage check points or any other time), may be disembarked or not allowed to board, at their own expense, in accordance with our Guest Vacation Policies.
| | Royal Caribbean reserves the right to revoke or otherwise restrict drinking privileges of any guest, regardless of age. |
GAMBLING POLICY
Guests eighteen (18) years of age and older are welcome to play in our casinos (for all Alaska sailings, guests must be 21 years of age in order to play in our casinos). What travel documents and identification will I need?
Before Leaving Home:
Please take a few minutes to familiarize yourself with the required travel documents you will be asked to provide prior to boarding the ship.
Caution: The requirements described below are either required by government regulations or reflect Royal Caribbean travel policies. They are subject to change without notice.
It is the sole responsibility of the guest to identify all travel documents and obtain and have available when necessary the appropriate valid travel documents such
as passports, visas, inoculation and family legal documents required for boarding and re-entry into the United States and other countries. The expiration of your passport must not occur within six (6) months of the scheduled termination date of your voyage.
Guests who do not possess the proper documentation may be prevented from boarding their flight or ship or from entering a country and may be subject to fines. If as a result of your lack of proper documentation, a fine or other cost is incurred by Royal Caribbean Cruises Ltd., you agree to indemnify Royal Caribbean Cruises Ltd. for such expenses. No refunds will be given to individuals who fail to bring proper documentation.
Important: Royal Caribbean domestic sailings are all sailings originating and ending in ports located in the U.S., Canada and Mexico including Panama Canal sailings. All other sailings are considered to be international sailings. These include itineraries in Europe, South America and Australia/New Zealand including re-positioning sailings originating or ending in their ports. U.S. citizens traveling on our international sailings are required to have valid passports.
Domestic Sailing Requirements:
U.S. Citizen Passport Requirement
Air Travel
Beginning January 23, 2010, ALL persons, including U.S. citizens, traveling by air between the United States and Canada, Mexico, Central and South America, the Caribbean and Bermuda will be required to present a valid passport to enter (or re-enter) the United States.
U.S. lawful permanent residents will continue to be able to use their Alien Registration Card (Form I-551) issued by the Department of Homeland Security or other valid evidence of permanent residence status to apply for entry to the United States.
Cruise Travel
As early as January 1, 2010, subject to U.S. Government amendment, ALL persons, including U.S. citizens, traveling between the United States and Canada, Mexico, Central and South America, the Caribbean, and Bermuda may be required to present a valid passport or other documents as determined by the Department of Homeland Security.
Until that time, the following travel document requirements apply:
International Travel | A valid passport is required; visas are required where they apply. This includes Europe, Asia, Central and South America. |
Domestic Travel | For domestic travel which includes: the Bahamas, Bermuda, Canada, the Caribbean and Mexico, a passport (valid or expired) is highly recommended. | | In the absence of a passport, a birth certificate (original or a certified copy), plus a picture ID card issued by a federal, state or local government agency is required. | | A voter registration card or Social Security Card are not considered to be proof of citizenship. | | Children under 16 years of age do not require a picture ID. |
OUR RECOMMENDATION
Royal Caribbean International strongly recommends that all guests travel with a valid passport during their cruise. This greatly assists guests who may need to fly out of the United States to meet their ship at the next available port should they miss their scheduled embarkation in a U.S. port; guests entering the U.S. at the end of their cruise; and guests needing to fly to the U.S. before their cruise ends, because of medical, family, personal or business emergencies, missing a ship's departure from a port of call, involuntary disembarkation from a ship due to misconduct, or other reasons.
Guests who cruise just prior to or after January 23, 2010, who need to fly to the United States before their cruise ends will likely experience significant delays and complications related to booking airline tickets and entering the United States if they do not have a valid U.S. passport with them.
For additional passport information visit www.travel.state.gov. Or if you prefer, contact Passport Express at www.passportservices.com/rci for applications and assistance.
US Naturalized Citizens: A U.S. passport (valid or expired) is highly recommended as it will speed-up your ship check-in formalities. In the absence of a passport, Naturalization papers (either original or notarized copy) plus a picture ID card issued by a federal, state or local government agency is required.
Non U.S. Citizens: Valid passports and visas (when needed) including the original copy of Alien Registration Card (ARC or "Green card") and any other travel documentation required because of alien status in the United States or with respect to any country on the itinerary. For visas, please contact the Embassies (Consular Services) of each country on your sailing itinerary or the visa service of your choice, such as Passport Express Services where you can email rci@passportexpress.com , fax (401.272.4839), or call (1800.858.8579 ) for specific visa requirements, information, forms and fees for your nationality.
Canadian Citizens: A passport (valid or expired) is highly recommended as it will speed-up your ship check-in formalities (if you would like to find out how to obtain a passport, you can do so at The Canadian Passport Office website). In the absence of a passport, a birth certificate (original, notarized copy or certified copy), plus a picture ID card issued by a federal or provincial government agency. Children under 16 years of age do not require a picture ID. Visas are not required for Canadian citizens.
Canadian Landed Immigrants: For those citizens of British Commonwealth countries who reside in Canada, valid passports and US visas are now required. Also required is the original copy of your Permanent Resident Card (PR Card), formally the IMM 1000, or with respect to any country on the itinerary any other travel documentation required because of alien status. For Visas, please contact the Embassies (Consular Services) of each country on your sailing itinerary or the visa service of your choice, for specific visa requirements, information, forms and fees for your nationality.
Passport Express Services
Phone Number: 800.858.8579
Fax Number: 401.272.4839
Email Address: rci@passportexpress.com
International Sailing Requirements:
U.S. Citizens: Valid passports and visas (when needed) are required. For information on obtaining or renewing a passport visits the State Department's Website or if you choose, contact the contact the passport service of your choice, such as Passport Express Services where you can obtain information, forms and fees for obtaining passports and visas by visiting their website or calling 1.800.858.8579
Guests carrying an Official (maroon cover) passport must also be in possession of a valid Personal (blue or green covered) passport to allow vessel embarkation.
Non U.S. Citizens: Valid passports and visas (when needed) are required and any other travel documentation required by the governments of the countries on the itinerary. For visas/inoculations, please check with your travel agent, government
agencies, embassies or consulates or if you choose, contact the passport service of your choice, such as Passport Express Services where you can obtain information, forms and fees by visiting their website or calling 1.800.858.8579 and your physician or local health department or the Center for Disease Control and Prevention's Traveler's Health website to determine travel and health documentary requirements.
Family Legal Documents:
Adults who are not the parent or Legal Guardian of any minor child traveling with them are required to present the child's valid passport and visa (if required) or the child's birth certificate (original, a notarized copy or a certified copy) and an original notarized letter signed by at least one of the child's parents. The notarized letter from the child's parent must authorize the traveling adult to take the child on the specific cruise and must authorize the traveling adult to supervise the child and permit any medical treatment that must be administered to the child. If a non-parent adult is a Legal Guardian, the adult must present a certified certificate of Guardianship with respect to the child.
Inoculation / Health:
As detailed in our brochure, all guests must ensure that they are medically and physically fit for travel. The Centers for Disease Control (CDC) and the World Health Organization (WHO) provide guidelines as to which vaccinations are required in each country. In many cases inoculations are recommended but in some circumstances they are required. We recommend that you check with your health care professional or a Travel Medicine Specialist certified by the WHO for guidance. Other informational resources can be accessed at the Center for Disease Control and Prevention's Traveler's Health website or toll free at 1-877-FYI-TRIP, and the World Health Organization website.
Please Note:
Guests on consecutive sailings must ensure they have the proper Travel Documents for their entire cruise vacation. When will my cruise documents arrive?
Normally, guest cruise documents are sent to you or your travel agent 20-50 days prior to sailing, assuming your reservation is finalized and your payments have been made. Group and Air/Sea documents require additional steps and will be sent within 30 days of sailing. Documentation may not be provided in advance for reservations finalized the week of the sailing; guests will obtain pertinent details at the pier prior to boarding, and once onboard. In addition, documentation for some reservations will be available online through E-Docs. Regardless of your document status, no one will be allowed on the ship unless his/her name appears on the ship's manifest. What is a Pre-Cruise address?
If you are staying in a hotel before or after your cruise vacation, please enter your hotel address(es). |
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